Consumer Advice Pages
Welcome to The Retail Ombudsman’s Consumer Advice section which has been created to help businesses and consumers. Our aim is to provide as much up to date information and advice as possible so you can be confident knowing what your rights are.
Click on a sector below to read our consumer tips
Click on a sector below to view our consumer rights articles
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Know your rights!
- What is The Consumer Rights Act 2015?
- What are my consumer rights when buying in shops?
- What are my consumer rights when buying online?