Telephone Number

Our offices are open 9:00am – 5:30pm (Mon-Friday) – Closed Weekend & Bank Holidays

020 3540 8063

General Enquiries & Technical Support Centre

To help serve our customers quicker we make use of a support ticket system, If you are experiencing issues with our services please submit a new ticket.

Postal Address & Office Locations

Registered Head Office: 286 Euston Road, London NW1 3DP

Please submit all postal complaint forms to our Milton Keynes office:

Milton Keynes: 12 Walker Avenue, Stratford Office Village, Wolverton Mill, Milton Keynes MK12 5TW

Privacy & Online Security

We take the security & privacy of all our customers data very seriously, Our dedicated cyber security team monitor and protect your activity in real-time 24 hours a day.

To report unusual or suspicious activity or require further information:

security@theretailombudsman.org.uk

The Retail Ombudsman is a trading name of Consumer Dispute Resolution Ltd, a company limited by guarantee with Company No. 09189773

Data Protection Registration reference: ZA093108