Contact

General Enquiries

If you wish to file a retail complaint, please click here.
If you wish to file an airline complaint or you need more information, please click here.

For general enquiries, please click here.

Technical Technical

Please click here to contact.

Retail Membership Support

Charles Bishop - Head of Retail Membership

charles.bishop@theretailombudsman.org.uk

020 3540 8063

Email

Harry Greenwold - Retail membership advisor

harry.greenwold@theretailombudsman.org.uk

020 3540 8063

Email

Media Enquiries

(Media and PR enquiries only, please.)

pr@theretailombudsman.org.uk

0203 3540 8063

Email

Postal Address:

Head office and registered office:

The Retail Ombudsman
33 Floor Euston Towers
286 Euston Road
London
NW1 3DP

Main phone: 020 3540 8063

Company Information

The Retail Ombudsman is a trading name of Consumer
Dispute Resolution Ltd, a company limited by guarantee with
Company No. 09189773
Data Protection Registration reference: ZA199135